Category Archives: Identification

For any given product, listings of autoplays and startupware entries.

Nero 7 Essentials

I’ve been getting some very specific complaints about Nero 7 Essentials. “The computer slows down. It crashes. Started with the new DVD writer.” All the drives in question were bundled with the OEM version of Nero 7 Essentials. Time for another test. Test box for today is running an Athlon XP 1900+, Windows 2000 Pro with Service Pack 4, no antivirus or security software whatsoever, lots of memory and drive space, and not much on the hard drive.

Before the install, I ran Hijack This and added everything to the ‘ignore’ list, and ran CCleaner, and accepted every registry issue found–it’s a clean test box, so there wasn’t much.

Started the install:
Nero 7 Welcome Screen

I chose all the default options:
Nero 7 typical install

At the truly arrogant file options, I made no changes–Nero wants to be your program for everything related to content. Apparently it’s more than a DVD burning program, in the opinion of the publisher.
Nero 7 file options

At the install options, I again made no changes. Note the “Nero Scout” item at bottom left, unchecked by default.
Nero 7 options

The install completed without problems. I restarted the computer, and went looking. No new system tray icon appears, and no indication that I’ve installed anything more than a DVD burner. But wait, there’s something–in the Windows menus, in the Nero group, I see Nero Scout. Ooh, options. Here’s the view–it’s ON by default, and installed without asking:
Nero 7 indexing without asking

Ran HijackThis again. There are only two new entries:
O4 – HKLM\..\Run: [NeroFilterCheck]
C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O23 – Service: NMIndexingService – Nero AG –
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

So my DVD burner software includes a full indexing scan for files, also called ‘desktop search’, on by default, of all types (it’s on that ‘Files’ tab), with no system tray icon, and no obvious place to type in a search. What does this have to do with burning a DVD? (Nero, if you’re reading this, send me an answer–I’ll post it.)

I won’t comment much on the functionality of the product, except for one item: DVD-video functions (Nero Vision and some other areas) work for 30 days, then display an expired message. OK, I have no problem with a vendor trying to upsell, but announce that the product is half real and half 30-day trial in advance, and give me an option to uninstall the dead software chunks–I don’t need all this clutter.

Uninstalled. No error messages. Restarted the PC. Ran HijackThis a third time, and both autostart entries have been removed–good so far. Under C:\Program Files, there’s a leftover folder “Nero” containing 4 files and 2 more folders. Sloppy, but not unusually so. There’s a file left in the c:\WinNT folder, “NeroDigital.ini”.

Ran CCleaner, and checked the registry. Remember, I cleaned it before the install. There are now 380 registry errors. These are in the categories of:

    ‘Unused File Extension’ mostly for graphics still formats,
    ‘ActiveX/COM Issue’ for ‘AppCore.MediaSource,
    ‘Invalid or empty file class’ for CDmaker, and
    several hundred “Open with Application Issue’ entries, pointing to “HKCR\NeroExpress.Files7…”

Overall results:
Is it startupware? Absolutely. It adds two autoplay entries, one totally unrelated to the program’s function, doesn’t ask permission before adding the unrelated functions, and turns on a processor-intensive application by silent default.


First, don’t install with the defaults. Uncheck every file format on ALL the pages in the install options, except those that you’ll really use the program for. If in doubt, uncheck it.

Second, check off that box: “Configure Nero Scout on first usage” and then disable it.

Or find the autoplay entry for Nero Scout, it’s in Control Panel, Administrative Tools, Services, NMIndexingService–choose stop, and disable. Then find and delete the file:
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

And finally, consider some other program. This install doesn’t inspire trust.

Review of 3721(dot)com

Had a request to look at this site. Tried it, with my usual test box of totally clean, totally unpatched Win XP Home, no service packs, no antivirus, no nothing of any kind, just running a hardware firewall in the router.

The about.htm page asked me to install the Chinese Language Pack. Answered OK, it wanted the CD. I don’t get out of my chair that easily… clicked cancel. (Remember, I test like novices surf…) It took me back to the English about.htm page.

Found the how-to-use page, and let it install the Chinese keywords utility. The Install and Run warning, was properly signed by VeriSign, but the message was mostly bad font blocks. (No Chinese font loaded, as above.) Next, had a pop-up box all in Chinese, with one button. Clicked that, it went away. Nothing else happened. Restarted IE, nothing.

Restarted Win XP Home, and IE. There are 5 new icons in the tool bar, all Yahoo-related. Some Chinese characters appear in the right-end of the address bar.

All this was added to the autoplays, as reported by HijackThis:

Running processes:

R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 – BHO: IE – {D157330A-9EF3-49F8-9A67-4141AC41ADD4} – C:\WINDOWS\DOWNLO~1\CnsHook.dll
O4 – HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\DOWNLO~1\CnsMin.dll,Rundll32
O4 – HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O8 – Extra context menu item: Quick Search ( – res://C:\WINDOWS\DOWNLO~1\CnsMinEx.dll/1003
O9 – Extra button: Short Message – {00000000-0000-0001-0001-596BAEDD1289} – (file missing)
O9 – Extra button: Yahoo 1G mail – {507F9113-CD77-4866-BA92-0E86DA3D0B97} – (file missing)
O9 – Extra button: E bazar – {59BC54A2-56B3-44a0-93E5-432D58746E26} –* (file missing)
O9 – Extra button: 3721 Assistant – {5D73EE86-05F1-49ed-B850-E423120EC338} – (file missing)
O9 – Extra button: Instant Messenger – {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} – (file missing)
O9 – Extra button: (no name) – {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} – (file missing)
O9 – Extra ‘Tools’ menuitem: Repair Browser – {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} –
http://assistant.3721(DOT)com/security1.htm?fb=Cns (file missing)
O9 – Extra button: (no name) – {FD00D911-7529-4084-9946-A29F1BDF4FE5} – (file missing)
O9 – Extra ‘Tools’ menuitem: Clean Internet access record – {FD00D911-7529-4084-9946-A29F1BDF4FE5} –
http://assistant.3721(DOT)com/clean1.htm?fb=Cns (file missing)
O11 – Options group: [!CNS] Chinese keywords

UNINSTALL–There was an entry in the add/remove list for Chinese keywords. Ran it. The uninstall was perfect. That’s rare–it put the autoplays back exactly as they were.

Overall, the install is sloppy–note the (file missing) on some of the items above. The uninstall was good. Clearly not a drive-by download. I saw no extra popups at the site, before or after installing the plug-in, or after removing it.

While the site is on the SpybotSD list of sites that it adds to the restricted sites list in IE, my test, as of Sept 8, 2005, didn’t show anything more suspicious than an overly-invasive toolbar with a sloppy install.

I’d like anyone who can read Chinese to repeat the test–I could easily have missed installing a optional portion of the toolbar.

Crawler(dot)com toolbar

Downloaded and tested the search toolbar, which allows users to search multiple search engines at once.

Test run Aug 25th, 2005, clean Win XP Home, no patches, not activated, no drivers except automatically-installed items from the Windows installation. Items listed as detected by HijackThis.

Installing the Crawler toolbar added these items to the system settings:
Running processes:
C:\Program Files\Crawler\CToolbar.exe

R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Crawler\ctbr.dll/sa
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Crawler\ctbr.dll/sa
R0 – HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 – URLSearchHook: (no name) – {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} – C:\PROGRA~1\Crawler\ctbr.dll
O2 – BHO: (no name) – {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} – C:\PROGRA~1\Crawler\ctbr.dll
O3 – Toolbar: &Crawler Toolbar – {4B3803EA-5230-4DC3-A7FC-33638F3D3542} – C:\PROGRA~1\Crawler\ctbr.dll
O8 – Extra context menu item: Crawler Search – tbr:iemenu
O18 – Protocol: tbr – {4D25FB7A-8902-4291-960E-9ADA051CFBBF} – C:\PROGRA~1\Crawler\ctbr.dll

When Internet Explorer is NOT running, CToolbar continues to run, and it autoplays with the system.

Uninstall results–this item not removed–it’s the IE home page:
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

Overall: The main executable runs when it shouldn’t, for no stated purpose. Uninstall doesn’t restore home page but does restore all other settings. Search results from toolbar show pay-for-display ads first, clearly labeled, before showing true search results which may or may not be on the first page of results.

Summary: I wouldn’t automatically delete this one if the user finds it helpful–doesn’t appear to do anything disruptive. The publisher should fix the way it runs ctoolbar, so that it starts with IE, and doesn’t run all the time.